Putting children and young people first in the family courts

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Contact us

 

Use this page to find the best contact in Cafcass for your question. Please note that Cafcass cannot give legal advice, information about specific cases to non-parties or advise on your personal circumstances.

 

Speak to someone about your case with Cafcass

 

Phone: 0300 456 4000

Email: Telephoneenquiries@cafcass.gsi.gov.uk

The Cafcass call centre is open 09:00 - 17:00 Mon - Thursday and 09:00 - 16:30 Friday (excluding bank holidays).

 

Local Cafcass office addresses

 

Find your local Cafcass office

 

Advice

 

Free Cafcass advice helpline for separating parents

Finding more help

Leaflets and resources

 

Feedback

 

If you have a concern, complaint or compliment about the work we do, please visit our feedback and complaints page.

 

General questions about Cafcass

 

Phone: 0300 456 4000

Email: Webenquiries@cafcass.gsi.gov.uk

 

Recruitment

 

If you have a question about a role or need to talk to someone about the application process.

Email: HRresourcing@cafcass.gsi.gov.uk    

 

Requests for information

 

If you want to request information held by Cafcass.

Freedom of information

Personal data requests (Subject Access requests)

 

Press enquiries

 

Press Office

 

Our National office

 

Cafcass

National Office

3rd Floor

21 Bloomsbury Street

London

WC1B 3HF

 

Digitisation Service Royal Mail address

 

Cafcass has one Royal Mail address for the central receipt of court orders, returns from PNC checks, and returns from Local Authority checks.  This address is:

Cafcass,

PO BOX 4852,

Slough,

SL1 0DQ

 

Digitisation Service DX address

 

Cafcass has one DX address for the central receipt of court orders, returns from PNC checks, and returns from Local Authority checks.  This address is:

DX 42260

Slough

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